Privacy Policy
1. Introduction
At Theatre Is Real Life Productions (“we,” “our,” “us”), accessible via theatreisreallifeproductions.com, we are firmly committed to respecting and protecting your privacy and personal data. We collect and process your information in strict compliance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with other relevant laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide when interacting with our website and services.
2. Scope and Data Controller
This Privacy Policy applies to all users of theatreisreallifeproductions.com and services offered therein. For the purposes of the GDPR and other data protection laws, Theatre Is Real Life Productions is the data controller for your personal data.
You can contact us regarding this Privacy Policy or your personal data at: [email protected].
3. Categories of Personal Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
This includes technical and behavioral information collected when you interact with our website, such as browser type and version, IP address, referring URL, time zone settings, website usage patterns, session times, and page response times.
b. Account Data
Information provided when you register on our site, including your full name, email address, mailing address, and phone number.
c. Profile Data
Details related to your interaction with our services, such as performance history, feedback, preferences, interests, and engagements with content and features.
d. Communication Data
Records of any communications between you and us, including emails, support queries, and other interactions conducted via theatreisreallifeproductions.com or our contact email.
e. Technical Data
Device-specific data such as hardware model, operating system, browser settings, screen resolution, and plug-in types.
f. Transaction Data
Details regarding purchases or financial interactions you undertake, including payment method, billing information, purchase history, and delivery or fulfillment details.
g. Preference Data
Your expressed choices, such as marketing communication preferences, newsletter subscriptions, and interest categories within our productions or communications.
4. Legal Bases for Processing
We only process your personal data where there is a lawful basis to do so. These bases include:
– Consent: Where you have given explicit permission for us to use your personal data for a specific purpose.
– Contract: To process data necessary for entering into or performance of a contract with you.
– Legal Obligation: Where processing is necessary to comply with legal or regulatory obligations.
– Legitimate Interests: Where processing is required for our legitimate business interests (e.g., enhancing user experience), provided these are not overridden by your rights and interests.
5. Your Privacy Rights
Under applicable data protection laws, you have the following rights:
– Right to Access: You are entitled to request access to personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You can request deletion of your personal data where legally permissible.
– Right to Restriction: You may request that we limit how we use your personal data under certain circumstances.
– Right to Data Portability: You can obtain and reuse your personal information across different services.
– Right to Object: You may object to certain types of processing, including direct marketing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust physical, electronic, and managerial safeguards to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include but are not limited to:
– Secure Socket Layer (SSL) encryption
– Role-based access controls and authentication
– Routine data backups and redundancy protocols
– Staff training on data privacy and secure handling practices
While no system can guarantee complete security, we employ industry-standard security practices to safeguard your data.
7. International Transfers
Where your personal data is transferred outside of your country of residence, we ensure an adequate level of protection in line with applicable laws. For transfers from the European Economic Area (EEA), we use standard contractual clauses and assess recipient countries’ legal frameworks to ensure compliance with GDPR.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting obligations. Specifically:
– Usage Data: retained up to 12 months unless needed for legal or analytical purposes.
– Account and Profile Data: retained for as long as your account is active and for a further 36 months post-deactivation.
– Communication Data: retained for up to 36 months for support tracking and quality assurance.
– Transaction Data: retained for 7 years in accordance with tax and financial regulations.
– Preference Data: retained for the duration of the consent period or until you withdraw consent.
9. Cookie Policy
Cookies are small text files stored on your device when you visit our website. We utilize the following categories of cookies on theatreisreallifeproductions.com:
– Essential Cookies: Required for website functionality, such as logging in and navigating pages.
– Functional Cookies: Enable enhanced features, including remembering your preferences.
– Analytics Cookies: Help us understand user behavior and website usage for optimization.
– Performance Cookies: Improve site speed and performance based on aggregated user interactions.
10. Cookie Management & Compliance
In accordance with GDPR and CCPA laws, we obtain user consent for non-essential cookies via a cookie banner. You may manage your cookie preferences at any time through your browser settings or by accessing our cookie management tool on theatreisreallifeproductions.com.
You may also opt out of certain third-party cookies through mechanisms offered by advertising industry bodies, such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).
11. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect, use, or disclose personal data from children without verifiable parental consent. If you believe we have collected data from a child under 13, please contact us immediately at [email protected] so we may take appropriate action.
12. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Significant changes will be communicated via a prominent notice on theatreisreallifeproductions.com or by contacting you directly where required by law. Continued use of the website following any changes shall constitute your acknowledgment and agreement to the revised policy.
13. Contact
If you have any questions, concerns, or complaints regarding this Privacy Policy or our use of your personal data, please contact us at:
Email: [email protected]
Website: https://theatreisreallifeproductions.com
We are committed to complying fully with privacy regulations and protecting your personal information. Please reach out to us if you have questions or require assistance navigating your privacy rights.